Last Updated: 25/03/2026

These Terms and Conditions (the “Terms”) govern your access to and use of the website located at Anzilo.com and any related pages, forms, booking pages, portals, downloadable materials, or other online services we make available that link to these Terms (collectively, the “Site”), operated by Anzilo (“Anzilo,” “we,” “us,” or “our”).

By accessing or using the Site, submitting a form, booking a call, purchasing a service through the Site, or otherwise interacting with the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site.

1. Company Information

Anzilo

Business Address:Trafford Park Rd, Trafford Park, Manchester, M17 1EQ 
Email: support@anzilo.com

2. Eligibility And Permitted Use

You may use the Site only if you are at least the age of majority in your jurisdiction and are legally capable of entering into a binding agreement.

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• violate any applicable law, regulation, or third-party right;
• use the Site in any way that could disable, damage, overburden, or impair the Site;
• attempt to gain unauthorized access to any part of the Site, server, database, or connected system;
• interfere with the security, integrity, or performance of the Site;
• copy, reproduce, republish, scrape, crawl, frame, mirror, distribute, modify, or create derivative works from the Site or its content without our prior written consent;
• use bots, spiders, data-mining tools, harvesting tools, or similar automated means to access or extract data from the Site;
• use any Site content to train, fine-tune, or improve any artificial intelligence or machine learning system without our prior written consent;
• upload, transmit, or distribute any malware, harmful code, spam, deceptive content, or unlawful material;
• impersonate another person or entity, or misrepresent your affiliation with any person or entity;
• use the Site to compete unfairly with us or to build a competing database, directory, or service.

3. Informational Purpose Only

The Site is provided for general informational and marketing purposes only. Content on the Site is not tailored to your specific business, legal, financial, tax, or operational situation.

Nothing on the Site constitutes legal, financial, tax, accounting, or other professional advice. You should consult qualified professionals before making decisions based on Site content.

4. No Agency-Client Relationship Until Formal Engagement

Your use of the Site, submission of a contact form, request for a quote, booking of a call, receipt of marketing materials, or exchange of emails with us does not by itself create an agency, advisory, fiduciary, contractor, or client relationship between you and Anzilo.

Any client relationship is created only when both parties enter into a separate written agreement, proposal, statement of work, order form, or similar contract signed or otherwise accepted by both parties, and any required initial payment is received.

If there is any conflict between these Terms and a signed client agreement, the signed client agreement will control to the extent of that conflict.

5. Service Descriptions; No Guarantee Of Results

We provide ecommerce marketing, growth, media buying, creative, conversion optimization, strategy, analytics, and related services. Any descriptions of our services on the Site are summaries only and may change from time to time without notice.

We do not guarantee any particular result, revenue level, return on ad spend, conversion rate, cost-per-acquisition, ranking, lead volume, profit level, timeline, or other business outcome. Marketing and ecommerce performance depends on many factors outside our control, including but not limited to:

• your product and offer;
• inventory and fulfillment;
• pricing and margins;
• conversion assets and creative;
• competition and market conditions;
• budget and bidding conditions;
• audience quality;
• website speed, uptime, and technical setup;
• analytics configuration and attribution accuracy;
• advertising platform rules, algorithm changes, and account restrictions;
• seasonality and macroeconomic conditions.

Any examples, case studies, testimonials, performance figures, or prior client results shown on the Site are illustrative only and are not a promise or guarantee that you will achieve the same or similar results.

6. Testimonials, Case Studies, Reviews, And Portfolio Use

The Site may include testimonials, endorsements, case studies, portfolio examples, screenshots, creative samples, logos, metrics, or other materials relating to our work. These are provided for informational and promotional purposes only.

Results shown may not be typical and may depend on facts and circumstances unique to a particular client, campaign, industry, timing, budget, or offer.

Where permitted by law and contract, we may identify clients, display logos, describe services performed, and showcase non-confidential work product, deliverables, campaigns, or performance outcomes in our portfolio, proposals, social content, and Site, unless otherwise agreed in writing.

If you become a client and want portfolio use restricted, that must be agreed in writing in your client agreement.

7. Quotes, Proposals, Pricing, And Purchases

Any pricing, package descriptions, audits, retainers, deposits, subscriptions, or other paid offerings shown on the Site are subject to change at any time unless expressly stated otherwise in a written agreement.

If you purchase any service, audit, deposit, consultation, subscription, or other offering through the Site, you agree to:

• pay all fees, taxes, and charges disclosed at checkout or in the applicable proposal;
• provide current, complete, and accurate billing and payment information;
• authorize us and our payment processors to charge the payment method you provide for the amounts due.

We may refuse or cancel any order, booking, or purchase at our discretion, including where pricing or service descriptions contain an error.

8. Payment Terms; Refunds; Chargebacks

Unless otherwise stated in writing:

• fees are non-refundable once work has begun or the booked service has been delivered or made available;
• strategy work, audits, consultations, setup fees, onboarding fees, and deposits are non-refundable once completed or commenced;
• advertising spend, media budget, platform fees, payment processor fees, software fees, and third-party vendor costs are separate from our fees and are non-refundable;
• if you are on a subscription, retainer, or recurring service, charges will recur according to the plan you selected unless your separate written agreement states otherwise;
• overdue amounts may accrue interest at the maximum rate permitted by law, or 1.5% per month, whichever is lower;
• you may not initiate a chargeback for properly delivered work, completed calls, fulfilled audits, or services performed in accordance with the applicable agreement.

If you offer a specific refund window, money-back guarantee, cancellation policy, or subscription renewal policy on the Site, insert it here so this section matches your actual checkout and proposal terms.

9. Booking Calls; Rescheduling; No-Shows

If you schedule a discovery call, strategy session, audit review, consultation, or other meeting through the Site, you agree to provide accurate contact information.

We may reschedule or decline any meeting request at our discretion.

Unless a different policy is stated at the time of booking:

• you may reschedule with at least 24 hours notice;
• missed calls or late cancellations may be forfeited and may be non-refundable;
• if a paid session is missed without notice, we may treat it as delivered.

We may contact you by email, phone, or text regarding your booking, inquiry, reminders, or follow-up.

10. Electronic Communications

By using the Site, submitting forms, or communicating with us electronically, you consent to receive communications from us electronically, including by email, platform message, or, where applicable, text message.

You agree that electronic communications, notices, disclosures, agreements, and records satisfy any legal requirement that such communications be in writing.

11. Email Marketing And Promotional Communications

If you subscribe to our newsletter, download a resource, request information, or otherwise opt in to receive marketing communications, you consent to receive promotional emails from us in accordance with applicable law.

You may unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us at support@anzilo.com. Transactional or service-related communications may still be sent where permitted.

12. SMS Terms And Consent

By providing your mobile number and opting in, you consent to receive text messages from Anzilo regarding your inquiry, appointments, reminders, services, updates, and, where permitted, promotional messages.

• Message frequency varies.
• Message and data rates may apply.
• Consent is not a condition of purchase.
• You may opt out at any time by replying STOP.
• For help, reply HELP or contact us at support@anzilo.com.

We may use third-party service providers to send SMS messages on our behalf. Your mobile number will be handled in accordance with our Privacy Policy.

13. Accounts, Portals, And Credentials

If any part of the Site requires an account, password, or login credentials, you are responsible for maintaining the confidentiality of your credentials and for all activity occurring under your account.

You agree to notify us immediately of any unauthorized access to or use of your account.

We may suspend, disable, or terminate your access if we believe your account is being used in violation of these Terms or if necessary to protect the Site, our systems, or other users.

14. Intellectual Property

The Site and all content on or made available through it, including text, copy, layouts, graphics, logos, icons, designs, photos, videos, downloads, documents, frameworks, code, software, and the selection and arrangement of the foregoing (collectively, the “Content”) are owned by Anzilo, our licensors, or applicable third parties and are protected by copyright, trademark, and other intellectual property laws.

These Terms do not transfer any ownership rights to you. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your own internal business or personal informational use only.

You may not use our name, logo, trademarks, service marks, brand elements, or Content without our prior written consent.

15. User Submissions

If you submit or upload any information, materials, files, feedback, requests, creative assets, comments, suggestions, testimonials, survey responses, or other content to us through the Site, forms, email, chat, or otherwise (collectively, “Submissions”), you:

• represent and warrant that you own or control the rights necessary to provide the Submissions;
• grant us a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, adapt, transmit, and otherwise process the Submissions as reasonably necessary to respond to your inquiry, evaluate fit, deliver services, improve our operations, and enforce our rights;
• acknowledge that we are not obligated to keep unsolicited ideas or suggestions confidential unless we separately agree in writing.

Do not submit sensitive, confidential, or regulated information through the Site unless specifically requested and secured appropriately.

16. Third-Party Tools, Platforms, And Links

The Site may reference or link to third-party websites, software, apps, integrations, calendars, payment processors, advertising platforms, analytics providers, communication tools, or other services not owned or controlled by us.

We are not responsible for any third-party site, platform, or service, including its availability, content, security, data practices, pricing, functionality, terms, or policies. Your use of any third-party service is at your own risk and subject to that third party’s own terms and policies.

17. Availability; Security; Changes To The Site

We may update, modify, suspend, restrict, or discontinue all or any part of the Site at any time, with or without notice.

We do not guarantee that the Site will always be available, uninterrupted, timely, secure, accurate, complete, or error-free, or that defects will be corrected.

You are responsible for using appropriate security, antivirus, and backup protections when accessing the Site.

18. Privacy And Cookies

Your use of the Site is also governed by our Privacy Policy and, where applicable, our Cookie Policy or cookie consent tools.

To the extent personal information is collected through the Site, it will be handled in accordance with those policies and applicable law.

19. Disclaimer Of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE, CONTENT, AND ALL RELATED MATERIALS ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS.

ANZILO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, OR THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

WE DO NOT WARRANT THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

20. Limitation Of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANZILO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, GOODWILL, OR USE, ARISING OUT OF OR RELATING TO THE SITE, THESE TERMS, OR YOUR ACCESS TO OR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

1. ONE HUNDRED U.S. DOLLARS (US $100); OR
2. THE AMOUNT YOU PAID DIRECTLY TO US THROUGH THE SITE FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

21. Indemnification

You agree to defend, indemnify, and hold harmless Anzilo and its officers, directors, employees, contractors, affiliates, agents, licensors, and service providers from and against any claims, demands, actions, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

• your use of the Site;
• your violation of these Terms;
• your violation of any law or regulation;
• your infringement or violation of any third-party right;
• any Submission you provide.

22. Termination And Suspension

We may suspend, restrict, or terminate your access to the Site, in whole or in part, at any time and without prior notice if we believe you have violated these Terms, pose a security or legal risk, or if suspension is otherwise necessary to protect us, the Site, users, or third parties.

Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnification, dispute provisions, and any accrued payment obligations.

23. Force Majeure

We will not be liable for any delay, interruption, or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, utility failures, internet outages, labor disputes, war, terrorism, civil unrest, governmental action, epidemics, pandemics, supply shortages, vendor failures, platform outages, or cyber incidents.

24. Governing Law

These Terms and any dispute arising out of or relating to the Site or these Terms will be governed by the laws of United States and Internationally, without regard to conflict-of-law principles.

25. Disputes; Venue

Any dispute, claim, or controversy arising out of or relating to the Site or these Terms shall be brought exclusively in the state or federal courts located in your location, and you consent to the personal jurisdiction and venue of those courts.

Optional upgrade if you want arbitration instead of court: replace this section with an attorney-reviewed arbitration clause and, if desired, a class action waiver. Do not copy one in casually without local legal review.

26. International Users

If you access the Site from outside United States, you do so at your own initiative and are responsible for compliance with local laws to the extent they apply. We make no representation that the Site is appropriate or lawful for use in every jurisdiction.

27. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

28. No Waiver

Our failure to enforce any provision of these Terms will not operate as a waiver of that provision or any other provision.

29. Assignment

You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms without our prior written consent. We may assign these Terms at any time, including in connection with a merger, acquisition, reorganization, or sale of assets.

30. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or legal notices expressly incorporated by reference, constitute the entire agreement between you and Anzilo regarding your use of the Site, unless and until a separate written client agreement applies.

31. Changes To These Terms

We may revise these Terms from time to time in our sole discretion. If we do, we will post the updated version on this page and update the “Last Updated” date above.

Your continued use of the Site after revised Terms are posted constitutes your acceptance of the updated Terms.

32. Contact

Questions about these Terms should be sent to:

Anzilo
Email: support@anzilo.com